Privacy Policy

This Privacy Policy describes how Bergenske Enterprises, Inc., doing business as MoveitPro™ ("MoveitPro," "we," "us," or "our") collects, uses, shares, and protects information when you use:

• our marketing website at moveitpro.com,
• our customer application at app.moveitpro.com,
• our mobile applications for iOS and Android (the "Mobile App"),
• and any related products, integrations, and services we provide (collectively, the "Services").

This policy applies to (a) representatives of moving and storage companies that subscribe to MoveitPro ("Subscribers"), (b) employees and contractors of Subscribers who use the Services on their employer's behalf ("Authorized Users"), (c) end customers of Subscribers who interact with the Services through tracking links, signature portals, surveys, and similar features ("End Customers"), and (d) visitors to our marketing website ("Visitors").

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Quick-Glance Summary

The table below summarizes the personal information the Mobile App collects, for purposes of Google Play's Data Safety form and Apple's App Privacy nutrition label. The full disclosures appear in later sections.

All data we collect is linked to your account identity, except for fully anonymized aggregate analytics. We do not use any data — including the device installation identifier — to track you across other apps or websites owned by other companies. The Mobile App does not display third-party advertising and does not request App Tracking Transparency permission on iOS.

2. Roles and Responsibilities

The Services involve three kinds of data and three roles, and they're treated differently throughout this policy:

• Account Data — name, email, phone, password, profile photo, and similar information about Subscribers and Authorized Users. MoveitPro is the controller of this data.
• Customer Data — the records a Subscriber uploads about its own moving customers (names, addresses, move details, photos, signatures, communications, payments, and similar). The Subscriber is the controller; MoveitPro is the processor, acting on the Subscriber's instructions under our Subscription Agreement and Data Processing Addendum.
• Visitor Data — information automatically collected when someone browses moveitpro.com or interacts with public-facing portals (tracking pages, signature portals, surveys, claim portals).

End Customers seeking to exercise rights over Customer Data should contact the moving company they hired directly. We will support that moving company in fulfilling End Customer rights, but we do not act on End Customer requests directly except where required by law.

3. Information We Collect

3.1 Information You Provide Directly

• Contact information: name, email address, mailing address, phone number.
• Account credentials: username, password (stored only as a salted, one-way hash), two-factor authentication backup codes, and identifiers from third-party sign-in providers (Google Sign-In).
• Business information: company name, company size, business type, employee count, revenue range, customer count, branch locations, and any further information you input into our Services.
• Preferences: product wish lists, order history, notification preferences, marketing opt-ins.
• Payment information: when you subscribe or pay an invoice, credit card or bank account details are collected directly by our payment processors (Stripe, Authorize.Net, and Square). MoveitPro retains only a tokenized payment-method reference, the last four digits, card brand, and expiration — no full card number, CVC, or bank-account number is ever stored on MoveitPro servers. We also record forensic metadata (IP address and user agent) at the moment a payment method is added or removed, to support fraud investigations.
• Content you upload: photos, documents, signatures, bills of lading, inventory lists, customer communications, and other materials you submit through the Services in the course of operating your business. Customer e-signatures are captured together with the signing customer's IP address and user agent, as forensic evidence of consent.

3.2 Information Collected Automatically

When you use the Services, we automatically collect:

• IP address, browser type, referring and exit pages, operating system, language, time zone, device type, screen size.
• Date and time of access, pages and screens viewed, and actions taken (recorded in our audit trail for every authenticated create, update, and delete action, together with the user's IP and user agent — this is a security feature, not a marketing tracker).
• Crash reports and performance diagnostics via Sentry, including stack traces, app version, device model, and operating system version. Sentry's session-replay feature is enabled with text-masking and media-blocking turned on so that user-typed content and uploaded media are not captured in replays. IP addresses and headers are stripped before transmission to Sentry (sendDefaultPii: false).
• For the Mobile App: the device installation identifier (a UUID generated on first launch and stored on the device) and the push notification token (APNs or FCM) when notifications are enabled.
• For our marketing website (moveitpro.com): standard web analytics (page views, sessions, referrers). The marketing site is hosted separately from the customer application and may set first-party cookies and load standard advertising or retargeting pixels (such as Google Ads, Meta, or LinkedIn) — these pixels do not run on app.moveitpro.com or inside the Mobile App.

3.3 Information from Third Parties

• Business contact data: we may purchase business contact data (company name, role, business email, business phone) from third-party data brokers and combine it with information you have provided, in order to improve our outbound marketing and product targeting. We do not purchase personal information about End Customers and we do not purchase information about consumers in their personal capacity.
• Identity providers: if you sign in with Google, we receive the basic profile fields (name, email, profile photo, Google account identifier) you authorize Google to share.
• Integrations you connect: if your company connects QuickBooks Online, Google Calendar, Google Ads, Meta Ads, or HubSpot, we receive the data those providers return for the OAuth scopes you authorize.
• Public sources: support tools and similar service providers may augment the contact information you provide with publicly available business data (job title, company size, public social profile links).

3.4 IP Addresses — Security Use

In addition to standard analytics use, MoveitPro collects IP addresses from Authorized Users when they log into the Services as part of our Identity Confirmation and IP Range Restrictions security features. Subscribers can configure their accounts to require login from a specific set of IP ranges; we use IP information solely to enforce those settings, detect anomalous logins, and investigate fraud.

3.5 Location Information (crew location tracking)

When a moving company using MoveitPro enables crew location tracking and a crew member grants permission, the Mobile App collects the precise (GPS) location of the crew member's device.

• Foreground and background — including when the app is minimized, the device is locked, or the screen is off — so the truck's location stays accurate while the crew is driving.
• Only during active jobs — from when the crew is marked en route until the job's bill of lading is completed. It does not run outside active jobs, in demo mode, or when the feature is turned off.
• Why we collect it — to show the moving company's dispatch team their crews' live location, and to let the customer for an active job see the truck on its way and an estimated arrival time.
• Sharing — location is visible to the moving company (the crew's employer) and, at the company's option, to the customer whose job is in progress (the customer sees truck location and ETA only — never speed or other telemetry). We do not sell location data or use it for advertising.
• Retention — location history is kept for up to 14 months, then automatically deleted.
• Your control — crew members can stop sharing at any time by revoking the "Allow all the time" location permission in their device settings; the moving company can disable the feature entirely and can turn off customer-facing location display. A persistent notification is shown on the device while location is being collected.

4. How We Use Your Information

We use the information we collect to:

• Fulfill subscriptions and process payments;
• Send order, invoice, and payment confirmations;
• Assess the needs of your business to recommend suitable products, features, and configurations;
• Send you requested product or service information;
• Send product updates, security advisories, and warranty information;
• Respond to customer service requests and provide live support, debugging, and staff training;
• Administer your account and your company's tenant;
• Send newsletters and marketing communications (subject to your opt-out preferences);
• Administer contests, sweepstakes, and beta programs you opt into, and notify you if you win;
• Respond to your questions, feedback, and concerns;
• Operate, secure, and improve the Services and our marketing communications;
• Conduct research, analytics, and product development;
• Personalize content and features based on your role, permissions, and stated interests;
• Detect, investigate, and respond to fraud, abuse, security incidents, and violations of our terms;
• Comply with legal obligations (including tax and recordkeeping law) and enforce our agreements.

5. Sensitive Personal Information

Under the California Consumer Privacy Act as amended by the California Privacy Rights Act (the "CCPA"), some of the information we collect is classified as Sensitive Personal Information:

• Account credentials (your password) — collected and stored as a salted hash to authenticate you.
• Government identification numbers, bank account numbers, and full card numbers — these are not stored by MoveitPro; they are transmitted directly to our payment processors.

We use this sensitive personal information only for the purposes permitted under Cal. Civ. Code § 1798.121(a) and CCPA Regulations § 7027(l): to perform the Services you have requested, to authenticate you, to prevent fraud, and to ensure the security and integrity of the Services. We do not use sensitive personal information to infer characteristics about you, to build profiles, or for advertising purposes. Because our use is limited to the permitted purposes above, no separate "Limit Use of Sensitive Personal Information" opt-out applies, but you may submit a limitation request to info@moveitpro.com.

The Mobile App does not currently collect biometric identifiers, racial or ethnic origin, religious beliefs, philosophical beliefs, union membership, health information, or information about your sex life or sexual orientation.

6. Artificial Intelligence and Automated Processing

The Services use machine learning and large language models to assist Authorized Users with tasks such as call summaries, smart reply suggestions, knowledge-base answers, inventory detection from survey photos, damage detection from claim photos, support-ticket triage, sentiment analysis, and conversational voice agents.

• AI providers we may use: Google (Gemini family of models), OpenAI (GPT family, including GPT-4 and GPT-5 series, plus Whisper speech-to-text), Anthropic (Claude family of models), xAI (Grok family of models), Meta (Llama family of models), Mistral AI, Cohere, Perplexity, DeepSeek, AWS Bedrock, Microsoft Azure OpenAI, Groq, Together AI, Replicate, Hugging Face, ElevenLabs (voice synthesis and speech-to-text), Deepgram (speech-to-text), and similar large-language-model, image-generation, and audio-processing providers. We may add, remove, or substitute providers from time to time as model capabilities and pricing evolve; the full current sub-processor list is available on request to info@moveitpro.com.
• What is sent: the content needed to complete the requested task — for example, a call transcript when generating a call summary, or a survey photo when running inventory detection. We send only what is required to complete the task.
• What is not sent: account credentials, payment card numbers, or sensitive personal information beyond what is necessary for the requested feature.
• Data retention and training by AI providers: AI providers receive prompts and inputs under their published API or enterprise terms. We use paid API tiers and enterprise endpoints whose terms prohibit use of customer prompts and outputs to train the providers' foundation models (including Google Gemini API on the paid tier, OpenAI API, Anthropic API, xAI API, and equivalent enterprise endpoints from other providers). Audio sent to ElevenLabs, Deepgram, or Whisper is processed under the terms applicable to those API tiers.
• No solely automated decisions. Although we use AI to suggest content and surface insights, we do not make decisions that produce legal effects or similarly significant effects about you solely by automated means, including profiling. Authorized Users review AI suggestions before taking action that affects an End Customer.

7. How We Share Your Information

MoveitPro does not sell or rent your personal information to third parties for their own marketing purposes. We do not share your personal information for "cross-context behavioral advertising" as that term is defined under California law. We share information only as described in this Section.

7.1 Service Providers

We share information with service providers who perform services on our behalf under contractual confidentiality and use-restriction obligations. The current service providers are:

• Supabase — cloud infrastructure, database hosting, authentication, file storage, real-time messaging.
• Apple (APNs) and Google (Firebase Cloud Messaging) — push notification delivery.
• Sentry — error and performance monitoring, including masked session replay.
• Twilio — SMS, voice, video, voicemail, and SMS-attachment delivery.
• Mandrill (a Mailchimp Transactional service) — transactional and marketing email delivery.
• Stripe, Authorize.Net, and Square — payment processing.
• Google — Sign-In, Maps Platform (geocoding, Street View, Places, Routes), Calendar (only if your company connects it), Ads API (only if your company connects an Ads account), Gemini (AI processing — see Section 6), Firebase (push delivery — see above), and Fonts (typography).
• ElevenLabs — voice synthesis, speech-to-text, and conversational voice agent processing.
• OpenAI — large-language-model processing (GPT family) and Whisper speech-to-text, when used for AI features described in Section 6.
• Anthropic — large-language-model processing (Claude family), when used for AI features described in Section 6.
• xAI — large-language-model processing (Grok family), when used for AI features described in Section 6.
• Other AI providers — Meta (Llama), Mistral AI, Cohere, Perplexity, DeepSeek, AWS Bedrock, Microsoft Azure OpenAI, Groq, Together AI, Replicate, Hugging Face, Deepgram, and similar large-language-model, image-generation, and audio-processing providers we may engage from time to time to power the AI features described in Section 6.
• Meta — Facebook and Instagram Marketing API (only if your company connects an ad account, for ad performance reporting).
• Intuit (QuickBooks Online) — accounting integration (only if your company connects it).
• HubSpot — CRM import (only if your company initiates an import).
• Atlassian (Jira) — internal support ticket routing for support inquiries you submit.
• Giphy — animated GIF selection in support chat (no personal information is shared; we forward only the search keyword you type).
• Cloudflare — DNS verification when you connect a custom domain to a customer-facing website.
• OpenStreetMap Nominatim and Open-Meteo — public reverse-geocode and weather data for the dashboard weather widget.
• OSRM — driving-route computation (hosted by MoveitPro).
• jsDelivr — public CDN for standardized emoji rendering in templates.

A current, complete list of sub-processors is available on request to info@moveitpro.com. We may engage additional sub-processors from time to time; material additions will be reflected in this Section.

7.2 With Your Employer or Account Administrator

If you use the Services as an Authorized User employed by a Subscriber, your employer is the controller of the Customer Data you submit and may access your account activity, your content, your audit trail, your communications you send through the platform, and any other data associated with your Authorized User account.

7.3 With Your Customers and Through Customer-Facing Portals

If you operate a moving company that uses MoveitPro, certain information your company makes available through the platform — including a crew member's name, photo, vehicle assignment, communications you send, and signed documents — is visible to your end customers through the customer-facing tracking, communication, signature, claim, and survey features. Some content (e.g., photos a customer uploads during a virtual survey, into the survey-media storage bucket) is hosted at a public URL by design so that the customer and your staff can review it directly.

7.4 Screen Sharing and Customer Support

When a MoveitPro support agent assists you using a screen-sharing session, the start and end of every session is recorded in an immutable audit log so that you have a verifiable record of when an agent was viewing your screen. MoveitPro does not record the screen content itself unless you explicitly consent to recording at the start of the session. Recordings, when consented, are retained only for the duration needed to resolve the support issue and then deleted.

7.5 Legal, Safety, and Compliance

We may disclose your information when we believe in good faith that disclosure is required by law (such as in response to a subpoena, court order, or search warrant), is necessary to protect our rights, your safety, or the safety of others, to investigate fraud, or to respond to a lawful government request. Where legally permitted, we will notify affected users before disclosing their information in response to a government legal process.

7.6 Business Transfers

If MoveitPro is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of its assets, your information may be transferred as part of that transaction. We will provide notice via email and a prominent notice on our websites before your information becomes subject to a different privacy policy, and you will have the opportunity to delete your account before any such change takes effect.

7.7 With Your Consent

We may share your information with other third parties where you have given us your prior consent to do so.

8. Customer Data — Processor Role

Subscribers electronically submit data and content to the Services for hosting and processing purposes ("Customer Data"). With respect to Customer Data, MoveitPro acts as a data processor on behalf of the Subscriber, which is the data controller.

MoveitPro will not review, share, distribute, or reference any Customer Data except:

• as needed to provide, debug, support, secure, and improve the Services;
• as needed to train your company's staff at your request;
• as authorized by the Subscriber under our Subscription Agreement and Data Processing Addendum;
• as required by law.

We process Customer Data using sub-processors listed in Section 7.1 under written agreements that bind those sub-processors to substantially the same data-protection obligations we accept toward the Subscriber.

End Customers who wish to access, correct, or delete their personal information should contact the moving company they hired directly. MoveitPro will assist that moving company in fulfilling the request but does not act independently on End Customer requests except where required by law.

9. Email, SMS, and Voice Communications

9.1 Transactional Messages

When you create an account, accept a job booking, or otherwise transact through the Services, you consent to receive transactional email, SMS, and voice messages from MoveitPro and from the Subscriber whose Services you are using. These messages relate to your account or job — examples include order confirmations, crew-en-route notifications, ETA updates, signature requests, payment receipts, password resets, security alerts, and similar communications. Message frequency varies by the level of account activity. Standard message and data rates may apply.

9.2 Marketing Messages

MoveitPro and Subscribers send marketing email and, where required, marketing SMS only with appropriate consent. Marketing emails identify the sender, include a physical address, and include unsubscribe instructions. Marketing SMS is sent only with prior express written consent and includes opt-out instructions in every message.

9.3 Opt-Out

• Email: click the unsubscribe link in any commercial email, or email info@moveitpro.com.
• SMS: reply STOP to any SMS message to opt out of further messages from that sender. Reply HELP for help.
• Voice: ask not to be called and we will record the preference.

We honor SMS opt-out requests immediately and email unsubscribe requests within ten (10) business days, consistent with the CAN-SPAM Act. Transactional and security messages may continue regardless of marketing opt-outs, until your account is closed.

Wireless carriers are not liable for delayed or undelivered SMS messages.

10. Cookies, Web Beacons, and Tracking Technologies

10.1 First-Party Cookies and Local Storage

The customer application (app.moveitpro.com) uses localStorage (not cookies) to persist your authentication session, and uses a small number of first-party cookies for user-interface preferences (e.g., sidebar state). The application does not set cross-site tracking cookies and does not load third-party analytics, advertising, or session-replay tags. (Sentry session replay, when enabled, is loaded as a same-origin script with text masking and media blocking turned on.)

10.2 Web Beacons in Emails

MoveitPro may use small image tags ("web beacons") in commercial emails to measure aggregate open and click rates and to detect bounces and delivery issues. Web beacons let us understand engagement at the campaign level; they are not used to build a profile of you across sites.

10.3 Marketing Website Tracking

The marketing website at moveitpro.com is separate from the customer application and may use additional analytics, advertising, and retargeting technologies (such as Google Ads remarketing, Meta pixel, or LinkedIn Insight tag). None of these technologies run on app.moveitpro.com or inside the Mobile App.

10.4 Browser Controls

You can manage cookies through your browser settings. Disabling cookies may degrade some features of our websites.

11. Mobile Device Permissions

The Mobile App requests the following device permissions, only for the features that need them:

• Push notifications. Required to deliver job status, dispatch updates, and account notifications. You may revoke this permission at any time in your device settings.
• Camera and photo library (when triggered by a user action such as scanning a QR code, attaching a photo, or starting a video call). The app accesses only the photos you explicitly select or capture; it does not access photos you do not choose.
• Microphone (when you initiate a voice or video call inside the app). Not used outside of user-initiated calls.

The Mobile App does not request access to your contacts, calendar, SMS messages, call logs, browsing history, installed apps, or background location.

12. Account Deletion and Data Retention

12.1 How to Delete Your Account

You may request deletion of your MoveitPro account and the personal information associated with it at any time, by any of the following methods:

• In the Mobile App: open the app → Account → Delete My Account → Confirm. No sign-out or external step required.
• On the web (no sign-in required): visit https://moveitpro.com/delete-account and submit the form with the email on the account. We will email you a verification link.
• By email: send a request to info@moveitpro.com from the email on the account, including enough information for us to verify your identity.

We will revoke account access within 24 hours of a verified request and complete deletion or anonymization within 30 days, subject to the retention exceptions below.

12.2 What Is Deleted

• Account profile, name, contact information, profile photo;
• Push notification tokens and device installation identifier;
• App preferences and marketing-list membership;
• Content you uploaded that is not part of a completed job record retained by a Subscriber.

12.3 What Is Retained, and Why

• Financial transaction records for seven (7) years, to comply with U.S. Internal Revenue Service recordkeeping (26 CFR § 1.6001-1) and applicable state tax law.
• Bill-of-lading and household-goods carrier records for the period required by 49 CFR § 375.213 and applicable state regulation.
• Records subject to a litigation hold, government legal process, or active investigation, until the obligation lifts.
• Anonymized or aggregated analytics that cannot reasonably be re-associated with you.
• Customer Data belonging to a Subscriber — deleted or retained at the Subscriber's direction, subject to applicable law.

12.4 Authorized Users of Subscriber Accounts

If you are an Authorized User of a Subscriber, your individual personal profile is deleted on request, but Customer Data (job records, BOLs, customer communications you authored on the Subscriber's behalf) remains under the control of your employer. Contact your employer to request deletion of Customer Data.

12.5 General Retention

We retain personal information for as long as your account is active or as needed to provide the Services. After account closure we retain only what is necessary for the exceptions above. If you wish to verify the status of your data after closure, contact info@moveitpro.com.

13. Security

We follow generally accepted industry standards to protect personal information, both during transmission and at rest:

• Encryption in transit using TLS 1.2 or higher.
• Encryption at rest in our cloud database.
• Salted, one-way password hashing — we never store plaintext passwords.
• Tokenized payment storage — full card numbers, CVCs, and bank account numbers are not stored on MoveitPro servers; they are transmitted directly to PCI-DSS-compliant payment processors.
• Access controls restricting production-system access to a small number of authorized personnel who have signed confidentiality obligations.
• Comprehensive audit logging of every authenticated create, update, and delete action.
• Forensic capture (IP address and user agent) at customer signature and payment-method-change events.
• Identity Confirmation and IP Range Restriction features available to Subscribers (see Section 3.4).
• Two-factor authentication with backup codes for Authorized Users who enable it.

No method of transmission over the Internet or of electronic storage is 100% secure, however, and we cannot guarantee absolute security. If you have questions about security, contact info@moveitpro.com.

14. Children's Privacy

The Services are intended for businesses and adult users. We do not knowingly collect personal information from children under 13 years of age, and we do not direct the Services to children. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will delete that information promptly. Parents who believe their child has provided personal information should contact info@moveitpro.com.

Several U.S. state laws extend additional protections to minors under 16 or 18. We do not knowingly process the personal information of such minors for advertising, sale, or sharing purposes.

15. Your Privacy Rights

15.1 All Users

You may at any time:

• Access and update the personal information in your account (in-app under Account Settings, or by contacting info@moveitpro.com).
• Opt out of marketing communications (Section 9).
• Request deletion of your account (Section 12).
• Contact us at info@moveitpro.com or (866) 435-8865 with any privacy question, request, or complaint.

15.2 California Residents (CCPA / CPRA)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act.

Categories of Personal Information We Have Collected in the Past 12 Months (mapped to Cal. Civ. Code § 1798.140):

Sensitive Personal Information. We collect account credentials, which are sensitive personal information under CCPA. We use sensitive personal information only for the limited purposes described in Section 5 and we do not infer characteristics about you.

We do not sell personal information as defined under CCPA. We do not share personal information for cross-context behavioral advertising as defined under CCPA. If this changes in the future, we will provide a "Do Not Sell or Share My Personal Information" link on our websites and honor opt-out requests.

Your CCPA/CPRA Rights:

• Right to Know the categories and specific pieces of personal information we have collected about you, the sources, the business purposes, and the categories of third parties to whom we disclosed it.
• Right to Delete your personal information, subject to the retention exceptions in Section 12.3.
• Right to Correct inaccurate personal information.
• Right to Opt Out of Sale or Sharing. (We do not sell or share — see above.)
• Right to Limit Use of Sensitive Personal Information. (Our use is already limited — see Section 5.)
• Right to Data Portability — receive a copy of your personal information in a portable, readily usable format.
• Right to Non-Discrimination — we will not deny, charge differently for, or degrade the Services because you exercised a right.

Global Privacy Control (GPC). We treat a GPC signal sent by your browser as a valid opt-out of sale or sharing, consistent with CCPA Regulations § 7025.

How to Submit a Request. Email info@moveitpro.com or call (866) 435-8865. We will verify your identity by matching at least two data points from your account (such as email plus phone number, or email plus a recent transaction reference). We will respond within 45 days; complex requests may be extended once by 45 additional days with notice to you.

Authorized Agents. You may designate an authorized agent to submit requests on your behalf. The agent must provide (a) your written, signed permission and (b) proof of the agent's identity. We may contact you to verify the permission.

Financial Incentives. We do not offer financial incentives in exchange for personal information.

Shine the Light (Cal. Civ. Code § 1798.83). California residents may once per calendar year request a list of third parties to whom we have disclosed personal information for those parties' direct marketing purposes in the preceding calendar year. We do not disclose personal information for third-party direct marketing, so any such list would be empty. Requests: info@moveitpro.com.

15.3 European Economic Area, United Kingdom, and Switzerland (GDPR / UK GDPR)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have the following rights under applicable data-protection law.

Controller. Bergenske Enterprises, Inc. d/b/a MoveitPro, 661 West Warren Avenue, Longwood, Florida 32750, USA — info@moveitpro.com. With respect to Customer Data, the Subscriber is the controller and MoveitPro is the processor.

EU and UK Representative. We do not target the Services to data subjects in the EEA or UK and have not appointed an Article 27 representative.

Data Protection Officer. We have not appointed a DPO because our processing does not meet the Article 37(1) thresholds. Privacy inquiries: info@moveitpro.com.

Purposes and Legal Bases. We process personal data only where one of the following legal bases applies:

Your Rights. Access, rectification, erasure ("right to be forgotten"), restriction of processing, portability, objection (including to direct marketing), withdrawal of consent (without affecting prior lawful processing), and the right to lodge a complaint with your supervisory authority. UK residents: Information Commissioner's Office (ico.org.uk). EEA: your national data protection authority.

Automated Decision-Making. We do not make decisions that produce legal effects or similarly significant effects about you solely by automated means, including profiling.

International Transfers. Personal data is processed in the United States. Where we transfer EEA, UK, or Swiss personal data to the United States or another third country, we rely on the European Commission's Standard Contractual Clauses (Implementing Decision 2021/914) and, for UK transfers, the UK International Data Transfer Addendum or the UK IDTA. Copies are available on request to info@moveitpro.com.

Statutory or Contractual Requirement. Providing your account, contact, and payment information is a contractual requirement; without it we cannot provide the Services. Other data collection (such as profile photo) is voluntary.

15.4 Other U.S. State Privacy Laws

Residents of states with comprehensive privacy laws (including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Delaware, Indiana, New Jersey, Tennessee, and others) may have similar rights to access, correct, delete, and obtain a portable copy of their personal information, and to opt out of targeted advertising, sale of personal information, or certain profiling. We do not engage in targeted advertising or sale of personal information. To exercise rights under your state's law, contact info@moveitpro.com.

16. International Data Transfers

MoveitPro is based in the United States and our service providers operate primarily in the United States. If you access the Services from outside the United States, your information will be transferred to, processed, and stored in the United States, which may have data-protection laws different from those of your jurisdiction. For transfers from the EEA, UK, or Switzerland, see Section 15.3 for the safeguards we rely on. For transfers from other jurisdictions, by using the Services you consent to such transfers to the extent permitted by your local law.

17. Do Not Track and Global Privacy Control

Our websites do not respond to browser "Do Not Track" (DNT) signals because no industry standard for DNT has been adopted. We honor the Global Privacy Control (GPC) signal as a valid opt-out of sale or sharing for California residents (see Section 15.2).

18. Government Requests and Transparency

We disclose user information to government authorities only (a) in response to valid legal process such as a subpoena, court order, or search warrant, (b) where required by law, or (c) where we believe in good faith that disclosure is necessary to prevent imminent harm to a person. Where legally permitted, we notify affected users before disclosure. We do not provide bulk access to user data, build backdoors, or participate in any voluntary surveillance program.

19. Links to Other Sites

The Services may contain links to third-party websites whose privacy practices differ from ours. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (to the address associated with your account) or by prominent notice on the Services before the change takes effect. The "Last Updated" date at the top of this Policy indicates when it was last revised. We encourage you to periodically review this page for the latest information on our privacy practices.

21. Contact Us

For questions, requests, or complaints about this Privacy Policy or our privacy practices:

• Bergenske Enterprises, Inc. d/b/a MoveitPro™
• 661 West Warren Avenue, Longwood, Florida 32750
• Email: info@moveitpro.com
• Phone: (866) 435-8865