Delete Your MoveitPro+ Account

    Submit a request to delete your account and associated personal data. We honor every request and respond within one business day.

    Who this is for

    Account holders of MoveitPro+. If you're an individual employee on a company account, please ask your company admin to deactivate your user — they can do this from inside the app. Full company-account deletion can only be requested by the account owner.

    What gets deleted

    • Your profile and contact information
    • Login credentials and authentication data
    • Content, files, and documents you uploaded
    • Customer, lead, and job records you created
    • Settings, preferences, and saved templates

    What's retained, and why

    • Billing, invoice, and tax records — kept for the period required by law (typically 7 years).
    • Anonymized, aggregated usage statistics that cannot be linked back to you.
    • Records subject to an active legal hold, subpoena, or ongoing dispute.

    Timeline

    Account access is revoked within 1 business day of verification. Personal data is permanently deleted from production systems within 30 days, and from encrypted backups within 90 days.

    Prefer to contact us directly?

    Submit a deletion request

    Fill this out and we'll start the verification process. You'll receive a confirmation email within one business day.

    By submitting, you confirm you're the account holder or authorized to act on their behalf.