Overview
We are seeking a Customer Service Rep to join our team! We are a software company for the moving and storage industry. You will be working with our own proprietary software dealing with our customers and helping them implement our software into their business. You will be their account manager teaching them and their staff how to navigate our systems and showing them the benefits of using our processes. Everyone you are dealing with will already be a customer of MoveitPro. You will receive thorough training on our systems prior to working with customers and we will teach you everything.
Responsibilities
- Have a base of 50 to 100 moving companies that you will work with over the years to help with any issues and train their staff on MoveitPro.
- Help in our support chat for support and customer service issues.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- PTO (Paid Time Off)
- Fitness Center at Office
- Free Breakfast and Coffee everyday
What we ARE looking for
- Good attitude & Positivity
- Ability to build rapport with clients
- Punctuality & Reliability
- Detail-oriented
- Exceptional work ethic
- Good tonality over the phone
- Open to constructive criticism
- Customer service skills
What we ARE NOT looking for
- "Only here for a paycheck" attitude
- Unwillingness to improve
- Late to work & unreliable
- Doing the bare minimum to get by
- Negative attitude
- Unfriendly tone over the phone
- Not a team player
- Bad customer service skills
Job Type
- Part-time and Full-time available
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