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    About MoveitPro
    MoveitPro maximizes, streamlines, and accelerates the moving process for you.
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      Call Center / Sales Manager

      Be on the front line while managing a team of call center agents to help our customers and helping everyone achieve their goals.

      Call center

      Overview

      We are seeking a Sales Manager to join our team! We are a software company for the moving and storage industry. You will be managing a team of agents in helping them have the best customer service in the industry meanwhile bringing incredible value to our customers.

      Responsibilities

      • Hire, onboard and train call center personnel.
      • Coach call center staff through challenging customer service issues.
      • Evaluate staff effectiveness and performance annually or on an at-need basis.
      • Lead team meetings and give presentations to executives.
      • Develop monthly, quarterly, and annual call center goals and action plans.
      • Prepare work schedules to ensure sufficient coverage.
      • Create personnel and supply budgets for approval.

      Skills 

      • Ability to multitask and stay organized
      • Proficient with basic computer software and phone systems
      • Excellent interpersonal, problem-solving and leadership skills
      • Ability to stay calm in stressful situations and meet strict quotas
      • Strong grasp on the company’s products, services and customer service policies

      Employee Benefits

      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • 401(k)
      • PTO (Paid Time Off)
      • Fitness Center at Office
      • Free Breakfast and Coffee every day 

      What we ARE looking for

      • Good attitude & Positivity
      • Ability to build rapport with clients
      • Punctuality & Reliability
      • Detail-oriented
      • Exceptional work ethic
      • Good tonality over the phone
      • Open to constructive criticism
      • Customer service skills 

      What we ARE NOT looking for

      • "Only here for a paycheck" attitude
      • Unwillingness to improve
      • Late to work & unreliable
      • Doing the bare minimum to get by
      • Negative attitude
      • Unfriendly tone over the phone
      • Not a team player
      • Bad customer service skills

      Job Type

      • Part-time and Full-time available
       

      Sound like you? Apply Today.

       

      Click Here to apply