Call Center / Sales Manager

Be on the front line while managing a team of call center agents to help our customers and helping everyone achieve their goals.

Call center


We are seeking a Sales Manager to join our team! We are a software company for the moving and storage industry. You will be managing a team of agents in helping them have the best customer service in the industry meanwhile bringing incredible value to our customers.


  • Hire, onboard and train call center personnel.
  • Coach call center staff through challenging customer service issues.
  • Evaluate staff effectiveness and performance annually or on an at-need basis.
  • Lead team meetings and give presentations to executives.
  • Develop monthly, quarterly, and annual call center goals and action plans.
  • Prepare work schedules to ensure sufficient coverage.
  • Create personnel and supply budgets for approval.


  • Ability to multitask and stay organized
  • Proficient with basic computer software and phone systems
  • Excellent interpersonal, problem-solving and leadership skills
  • Ability to stay calm in stressful situations and meet strict quotas
  • Strong grasp on the company’s products, services and customer service policies

Employee Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • PTO (Paid Time Off)
  • Fitness Center at Office
  • Free Breakfast and Coffee every day 

What we ARE looking for

  • Good attitude & Positivity
  • Ability to build rapport with clients
  • Punctuality & Reliability
  • Detail-oriented
  • Exceptional work ethic
  • Good tonality over the phone
  • Open to constructive criticism
  • Customer service skills 

What we ARE NOT looking for

  • "Only here for a paycheck" attitude
  • Unwillingness to improve
  • Late to work & unreliable
  • Doing the bare minimum to get by
  • Negative attitude
  • Unfriendly tone over the phone
  • Not a team player
  • Bad customer service skills

Job Type

  • Part-time and Full-time available

Sound like you? Apply Today.


Click Here to apply