Overview
We are seeking a Customer Service Rep to join our team! We are a software company for the moving and storage industry. You will be working with our own proprietary software in handling inbound and outbound calls for moving companies across the country. THERE WILL BE NO COLD LEADS/ COLD CALLS.
Responsibilities
- Estimate and book inbound calls for moving jobs
- Handle warm and hot leads and follow-ups
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- PTO (Paid Time Off)
- Fitness Center at Office
- Free Breakfast and Coffee everyday
What we ARE looking for
- Good attitude & Positivity
- Ability to build rapport with clients
- Punctuality & Reliability
- Detail-oriented
- Exceptional work ethic
- Good tonality over the phone
- Open to constructive criticism
- Customer service skills
What we ARE NOT looking for
- "Only here for a paycheck" attitude
- Unwillingness to improve
- Late to work & unreliable
- Doing the bare minimum to get by
- Negative attitude
- Unfriendly tone over the phone
- Not a team player
- Bad customer service skills
Job Type
- Part-time and Full-time available
